It’s now a week on and my iPhone has had some use (not much). It has highlighted a few useability points that the Treo is much better at.
Useability issues for the iPhone:
- iPhone lock is only 4 digits (Treo is a password of whatever length)
- in SMS app, there’s no character/message counter (so you can see how many SMS messages you will send, and how close you are to starting a new one) – the first ‘phone I’ve seen without one!
- in SMS app you can only delete a whole SMS ‘chat’ (not individual messages) – annoying, but the same as Treo.
- in the call log you can’t delete an individual entry (useful if you keep track of calls, but made a typo when making the call)
- there is no cut/copy/paste (eg to copy text or a ‘phone number from an SMS into another file, or to mass-delete text).
- the Contacts search only matches from the start on forename, surname, or company name.
- there is no ‘global search’ (this is of most use for Contacts, where you may specify a particular type, eg taxi, to find ‘phone numbers quickly, but also useful in password-database apps, etc); there is one on Treo (which can search and present data from all apps concurrently.
- there are no little menus or ‘help’ areas for the apps, which can mean you don’t understand what you’re being asked to fill in (perhaps the fault of the app).
- email – inability to select/exclude IMAP folders.
- unable to ‘background’ applications that could really do with that feature (eg VoIP/IM)
- no sync-ing of notes to an OSX app (although Missing Sync for iPhone will provide a front-end on OSX)
- no easy on-screen controls once apps are backgrounded (for those that can be, eg ipod music player) – just an icon showing music playing. (You can press the button on the headphones microphone to pause/play, if you have it plugged in, or you must switch back to the ipod app).
- inability to download music/video from the Internet to play later (except through syncing or iTunes store)
- podcasts, etc, need to be sync’d through iTunes (rather than downloaded directly over the network) – at least for podcasts not offered through iTunes shop.
- [if you're expecting to be able to use VoIP apps over 3G then you'll be disappointed, but shouldn't be too surprised, as mobile companies want call revenue!]
Positive useability points for the iPhone (over my Treo 600) are:
- you can set 2 appointment alarms (saves having to modify the alarm time when the first one goes off)
- if you make a call and someone calls you, you can drop the current call and answer the new call (my Treo couldn’t do this, annoyingly).
Even though I’ve not used it much, the browser and related apps seem to crash fairly frequently – when I’ve been browsing apps in the Appstore (look at description and then go back) it has gone back to the beginning of the list. This is annoying when you get 2/3 down a list of 650 and have to scroll and search a lot to find where you got to. It’s disappointing that this happens with an Apple application on an Apple site.
Additionally, I’m one of those people who leaves the protective film on devices to save the screen. I’ve become more realistic over how effective these films are that come with the device – of course they tend to curl and peel fairly quickly, but some can last a while if you’re careful (as my Cowon A3 player can attest). I decided to order an invisibleSHIELD for the iPhone 3G when I bought it in the hope that the original protection would last the ~2 weeks until the invisibleSHIELD arrived. After 2 days the film covering the back is collecting dust/grit and flapping about and the film on the front is curling .. perhaps it’ll last a week if I’m careful!
For my password app I’m waiting (and hoping) that ikeepass will get released soon!
All in all I’m rather disappointed with the current functionality (and restrictions) on the iPhone. It feels as if a lot of the functionality has been missed out to keep the UI more simple, which is fair enough in some cases, but in a week of use I have already found numerous tasks which cannot actually be carried out (or are very difficult) on the iPhone as opposed to a 4 year old Treo smartphone.
The iPhone (and the Blackberry before it) ushers in a time where mobile ‘phones are used to access the Internet/email. However, the iPhone rather limits the huge benefits this could bring by severely restricting downloads and lack of multitasking – 2 things that are deliberately hampered by Apple (as opposed to the OS being unable to multitask, as was the case for PalmOS on the Treo).
I only hope that Apple will realise the benefits of allowing customers this functionality (rather than them either having to hack the iPhone, or choose and alternative smartphone) – they are definitely the market leaders for design .. let’s hope they now provide the required functionality in an up-coming OS release!